Online Store

Can a dealership purchase for items for another dealership?

No, it is against the policy of WSIADA to allow this. If a dealership purchases for another dealership location that do not have the same dealer number, we will ship to the billing address of the purchaser or the transaction will be refunded.

If a dealership is a member of the association, their WSIADA membership will be suspended pending review.

Do you take Cash?

We are not set up for cash transactions. We only accept Debit/Credit Cards on our webstore or cheques at our retail locations.

I can’t find our login and password for the store. How can I find it?

If you have an account already on file, find the ‘My Account’ feature on the page and you will find how to recover or reset your access. If you don't have an account, you will need to create one.

I purchased the wrong product, how can I return it?

You can return the product if it is unopened for in store credit.

Is there free shipping for a certain size purchase?

Unfortunately, not at this time

My account is suspended but I'm a member. Why can't I purchase anything?

If your account is placed on a suspended status, it means that your dealership has outstanding bills on file which needs to be cleared before your suspension is lifted. Accounting sends invoices by email and through regular mail to dealerships. Finance charges will be added after a certain point of non-payment.

My bank statement says you charged me multiple times for my purchase. How can I get my money back?

Each time your debit or credit card is run, your bank logs the attempts in their system whether its a successful transaction or denied. These will drop off the log after 24 hours usually.

When I place an order, how long will it take to get to my location?

All shipments are via FedEx Ground and generally arrive within 1 to 2 business days unless ordered over a weekend, holiday, or weather-related delays.